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Holiday season sale. 20%off design packages. Use code: CHEER20

Spacejoy Help Center

Frequently Asked Questions
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Q. What is Spacejoy?
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Spacejoy is an online interior design service that helps with designing your actual space in 3D. You can either design it yourself, ask for an expert to design it for you, or even collaborate with the design team. The final design features products that can be bought right away from furniture and home decor stores across America.

Q. Why Spacejoy?
Spacejoy’s interactive 3D app is one of the easiest ways to design your home. We provide full access to the best interior designers from around the country. You can see your actual room in 3D, request revisions for the perfect design and gain access to a custom shopping list (with furniture and decor). We want to help you make an informed purchasing decision, so we make designing and purchasing easy!
Q. Who are your designers?
Our interior designers are professionals from across the United States. Designers' credentials are reviewed by our leadership team and they must pass our assessment test and training prior to working with any customer. Are you interested in joining our fantastic design team? Apply at careers@spacejoy.com.
Q. I am interested in design, can I become a Spacejoy designer?
We are always accepting applications to join our talented team but our application process is competitive. If you have experience in design, please email your resume and design portfolio to careers@spacejoy.com. Our leadership team will review your application and if your application meets the requirements, we will reach out to schedule an interview.
Q. How much will it cost to work with us?
We have three packages - Delight, Bliss and Euphoria. You'll find details of the packages in our Pricing Section. Pick the one that best suits your requirements.
Q. How is Spacejoy a one-stop design solution?
At Spacejoy, we don't just design your home in 3D for you; we take care of everything from design to ordering. The products featured in your design can be shopped directly through Spacejoy. Rest assured that our deal-hunters will also find the best pricing on the items in your shopping list.
Q. Can Spacejoy work within my budget?
Yes, we can work within your budget. We believe quality design can happen at any price point, and our super curators will scout stores across the internet to ensure that your space gets the best makeover within your budget.
Q. How long does it take for a design to be complete, from start to finish?
The design delivery will depend on the ‘Package’ you choose. Details of this is mentioned in our ‘Pricing Page’. However if you are in a hurry, we can always make an exception. You can speak with your assigned designer to expedite the process.
Q. What do I do if I am unhappy with a design?
Our designers are experts at translating your wants and needs into reality. In rare cases where we cannot deliver designs you love, our leadership team will reassign your project or refund your money. You can reach our team at hello@spacejoy.com.
Q. How frequently can I reach out to the designers/s or the design team assisting me?
You have unlimited access to our designers during working hours using the chat feature within your project dashboard. Please allow 24-48 hours for a response. If you need to get in touch with your designer faster, please reach out to our team via e-mail at hello@spacejoy.com.
Q. Where can I find the Spacejoy app?
Spacejoy is available on both android and iOS App stores.

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