Shipping & Return Policy
Shipping Policy : West Elm's shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items. Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This price is in addition to regular delivery and processing charges. https://www.westelm.com/customer-service/shipping-info.html?cm_type=lnav
Return Policy : Most items on West Elm are eligible for return within 30 days of purchase or delivery to refund the merchandise value. Please contact Spacejoy's customer care right away with any concerns about defective or damaged merchandise. Proof of purchase is required for all returns. Items Ineligible for Returns: Final sale items (with prices ending in $.97 or $.99); Monogrammed items; Made-to-Order (MTO) items; Robin mattresses and foundations; Items damaged through normal wear and tear Read More here: https://www.westelm.com/customer-service/return/
WHY SHOP WITH SPACEJOY
SPACEJOY GUARANTEES PRICE MATCH
- Spacejoy charges the actual cost as billed by the retailer.
- We do not add any overheads to the price of the product or shipping charges.
- Your cart projects an estimation of the total. If there is a difference in price when placing an order, we will refund or request for additional payment corresponding to the difference in price.